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Five Ways to Keep Patients Coming Back

Five Ways to Keep Patients Coming Back

A lot of energy goes into attracting new patients to your practice, but getting them into your office is only half the battle. Patient loyalty is a now bigger issue that ever. A recent study at Johns Hopkins found that 23 percent of patients see three or more primary-care physicians in a 24-month ...
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Small Things, Like Checklists, Make a Big Difference

Small Things, Like Checklists, Make a Big Difference

I was very excited to see Atul Gawande, MD, was going to be a keynote speaker at the American Academy of Physician Assistants annual conference in Boston this summer. As a surgical PA, I have been a great fan since he published a book called "The Checklist Manifesto: How to Get Things Right."In his ...
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Obamacare Rule Puts Many Physicians at Financial Risk

Obamacare Rule Puts Many Physicians at Financial Risk

The AMA just announced that physicians and other providers participating in the federal and state health insurance exchanges may not be paid if patients don’t pay their premiums due to a 90-day “grace period” before the policy can be canceled. The AMA says this is a “little known” rule. ...
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Analyze Medical Practice Work Flow to Prepare for ICD-10

Analyze Medical Practice Work Flow to Prepare for ICD-10

There are only months left until ICD-10 implementation, but nearly 75 percent of physician practices haven’t even started their transition plan. According to a recent Navicure survey of practice administrators, executives, managers, billers, and coders, 27 percent of the respondents said they di ...
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IT & The Promise of Patient Centered Healthcare

IT & The Promise of Patient Centered Healthcare

Categories Billing & Coding
How is health IT enabling the model of efficient, patient-centered and information-driven healthcare envisioned by the Institute of Medicine more than a decade ago? For starters, better healthcare starts with better information.A fundamental transformation is underway, driven by the widespread adop ...
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2014: The year ahead in healthcare business

2014: The year ahead in healthcare business

Categories Billing & Coding
While the coming year in healthcare will be strongly shaped by the sweeping provisions of the Patient Protection and Affordable Care Act, 2014 also will be notable for a continuation of trends that predated President Barack Obama'slandmark law.Providers will continue to confront cost containment a ...
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Health IT in 2013: A Year in Review

Health IT in 2013: A Year in Review

Categories Billing & Coding
This past year has been a big year for health information technology and sets the stage for 2014 to be a pivotal time as IT plays an integral part in healthcare transformation.One of the biggest stories of the year was the disastrous launch of healthcare.gov. I think this has been more than adequate ...
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Be Aware of Heightened Scrutiny of EHRs

Be Aware of Heightened Scrutiny of EHRs

Categories Billing & Coding
In December 2013, HHS' Office of Inspector General (OIG) issued a report entitled "Not All Recommended Fraud Safeguards Have Been Implemented in Hospital EHR Technology." The government conducted the study in response to a concern that EHRs, which are quickly replacing traditional paper medical re ...
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Four Solutions to the Most Common EHR Fears

Four Solutions to the Most Common EHR Fears

Categories Billing & Coding
It’s time to take the leap into the digital age. Normally I talk about how to accomplish that in your marketing efforts, but today let’s talk about EHRs. Changing over to the world of EHR is going to be a part of your future, and in 2015 you will begin being penalized financially for dragging yo ...
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Do What You Do Best, Outsource the Rest

Do What You Do Best, Outsource the Rest

Categories Billing & Coding
How many times have you heard “Do what you do best and outsource the rest?” Personally, we’ve heard it hundreds of times. While it makes great sense, there is always the huge fear that letting go of “control” of something will put us on a path of total destruction. There are usually three ...
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